Payment Security Policy
At ROYLX, we take your security and privacy seriously. We are committed to ensuring that your payment details are protected and that your online shopping experience is secure. Below is our Payment Security Policy outlining how we safeguard your payment information:
1. Secure Payment Process
We utilize secure payment gateways to process all payments. All transactions on our website are encrypted with SSL (Secure Socket Layer) technology, which ensures that your personal and payment information is transmitted securely and protected from unauthorized access.
2. Accepted Payment Methods
We accept a variety of secure payment methods, including:
- PayPal
Please ensure that your payment details are entered accurately. We do not store your credit card information on our servers.
3. Payment Authentication
For added security, some payment methods may require additional authentication steps, such as 2-factor authentication (2FA), CVV codes, or bank verification. This is to ensure that only the authorized cardholder can complete the transaction.
4. Fraud Prevention
We take proactive measures to prevent fraud and unauthorized transactions. Our payment processors and systems use advanced fraud detection tools that monitor for suspicious activity during the checkout process. If any unusual activity is detected, we may ask for additional verification to confirm the transaction.
5. Data Privacy
We are committed to keeping your personal and payment information confidential. We do not sell, share, or disclose your payment information to third parties except as necessary for the payment transaction process or as required by law.
6. Refunds and Chargebacks
If there is an issue with your payment or order, please contact our customer service team immediately. We will work to resolve any payment issues or process refunds as needed. In the case of a chargeback, please note that we may request additional documentation to verify the legitimacy of the claim.
7. Customer Support
If you have any questions or concerns regarding your payment, please contact our customer support team at info@roylx.com. Our team is available to assist you and ensure that your payment process is as smooth and secure as possible.
ROYLX is committed to providing you with a secure, hassle-free shopping experience. Thank you for trusting us with your purchases!