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FAQ
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ReturnsIf you are not satisfied with your purchase, you can return the item within 30 days of receiving it, as long as the product is in a condition that allows for resale. Please contact us via email to initiate the return process. If the return is due to our error (e.g., incorrect item sent, incomplete product, or significant quality issues), we will cover the shipping costs for the return.
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DeliveryBased on current shipping times, you should expect to receive your product within 15 days.
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ShippingWe strive to process and ship your order as quickly as possible. Once we receive your order, we aim to ship it within 48 hours. In the case of out-of-stock items, it may take a bit longer, but we will contact you promptly to inform you of any delays.
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More ProductsDue to website updates, if you are unable to find the product you are looking for on our site, feel free to reach out to us. We may have what you're looking for, and you might be pleasantly surprised!
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How can I become a distributor?
If your order exceeds $20,000, you are eligible to become our distributor. As a distributor, you will enjoy a range of exclusive benefits, including priority stock, special discounts, and additional partnership opportunities.
We welcome potential partners to join us in expanding the market and enjoying a long-term, stable business relationship. Feel free to contact us to learn more about our distributor program!
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Are there additional discounts available beyond the prices listed on the website?
Yes! While we support a variety of payment methods on our website, we highly encourage you to reach out to us directly for private payment options. This approach not only helps ensure the security of our website but also allows us to save on fees, which we can pass on to you as additional discounts.
Feel free to contact us for more details on how to proceed with private payments and enjoy extra savings!